If you received a text message, which informed you that you have a document that needs your attention, but you didn't receive a corresponding e-mail, then: 

• Please check the SPAM folder in your mail box, the e-mail could be have been diverted there by mistake. 
• Then check that the e-mail address, specified in the text message, is correct.
• If the above solutions have not helped, and you still haven't received an email, please click here to contact our support service.

It you were waiting for a document to sign from your employer but you didn't receive neither SMS nor an e-mail, please click here to contact directly our support service indicating your name, surname and the name of your employer.