I didn't receive an invitation to sign a document. What should I do?

If you received a text message, which informed you that you have a document that needs your attention, but you didn't receive a corresponding e-mail, then: 

  • Please check the SPAM folder in your mail box, the e-mail could be have been diverted there by mistake. 
  • Then check that the e-mail address, specified in the text message, is correct.
  • If the above solutions have not helped, and you still haven't received an email, please click here to contact our support service.

It you were waiting for a document to sign from your employer but you didn't receive neither SMS nor an e-mail, please click here to contact directly our support service indicating your name, surname and the name of your employer.

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