Support

How do I change the email address linked to my account?

You have access to your account

The email address entered in your account is the one you registered during your registration. You can check it and modify it anytime in the tab "Account", in the top left of your screen. 

1. Enter you new email address

2. Click on "SAVE" 

3. Enter you actual password to validate the update and confirm that you are the requestor 

4. Click on "SAVE"

5. Confirm your email address by clicking on the link present in the email you just received on your new email address

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Note: If you do not confirm your new email addess, the update will not be considered. The old email addresse will remain the one to use for the connection and notification emails reception.

If you get an error message when updating your email address, please read this article.

If your login email address is incorrect and you have forgotten your password, please contact our support team here with a valid email address and a copie of you ID. 
You do not have access to you account

Please contact us with a copy of your ID and the email address you wish to attach to your account.

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